Delete your account and data

Option 1: delete in the app

1. Open Sabai Squad and sign in.
2. Tap «Mehr» (More) at the bottom, then «Einstellungen» (Settings).
3. In the «Konto» (Account) card, tap «Konto löschen» (Delete account).
4. Read the notice «Konto löschen?» and tap «Weiter» (Continue).
5. To confirm, type the word «LÖSCHEN» and tap «Konto löschen». The account is deleted immediately and you are signed out.

Option 2: request deletion by email

If you no longer have the app or cannot sign in: write to privacy@sabaisquad.com and ask for your account to be deleted. Send the email from the address you used to create the account so that we can match it. We delete the account the same way as in the app.

What is deleted

• Profile and profile photo
• Your chat messages including photos, videos, voice messages and files
• Comments, votes, packing list and stays
• Vault documents
• Push tokens and push settings
• Entry details and personal trip settings
• Blocks and reports
• Login: it is blocked and the email address is removed from the account

What remains

Out of consideration for the other members of a trip, the following remains, anonymised as «Gelöschtes Konto» (“Deleted account”):

• Expenses and shares that involve others, so that their settlement stays correct
• Entries you created for the group, for example activities, contacts and shopping lists including photos

Trips you created alone are deleted completely. For trips with others, the organiser role passes to another member.

Retention periods

• Files (photos, videos, voice messages, files, vault documents, profile photo): physically deleted, as a rule within one hour.
• Database backup: the operator backs up the database once a week. Deleted data can remain there for up to 30 days; the backup is then deleted. Files are not part of the backup.
• All other data listed above: immediately when the account is deleted.

Further details on retention and deletion are in the privacy policy (section 8). Questions: privacy@sabaisquad.com